“Big conversations are often typified by the same issues that bedevil conversations further down – a lack of openness, an inability to listen, a default to old patterns and behaviours.”

Written by: Margaret Williamson The Right Conversation: Spotlight on Dialogue, What conditions enable effective conversations at work?  Whether they are strategic conversations in the boardroom or conversations between front-line team members, two things matter: a conducive environment and well-developed skills.  The…

“Dialogue facilitates multi-agency working in the criminal justice system”

Written by: Margaret Williamson The Right Conversation: Spotlight on Dialogue, Promoting the right conversations at work Over the past year I’ve been researching the impact of using Dialogue for organisational change, both in the published literature and in conversation with people…

How do we know that dialogue is an effective way of generating effective change in organisations and individuals?

Written by: Margaret Williamson In 2011 The Right Conversation published a research report on the importance of the quality of conversations in organisations.   The organisations they interviewed all reported a positive correlation between the quality of conversation and organisational effectiveness.  The…

What tools does a Fire Starter need?

Day 5 of the Fire Starter Festival was an opportunity for colleagues from across public services to come together and try out some of our Workforce Scotland tools. Janet Whitley, Workforce Scotland lead, blogs for us about two of those tools: the Enabling Collaborative Leadership Pioneer Programme…